WHAT WE ARE NOT GOING TO TALK ABOUT…

Social media has been hugely beneficial to small businesses. It offers opportunities to share and collaborate with others, to reach customers and partners and keep up to date with what’s going on… Continue reading WHAT WE ARE NOT GOING TO TALK ABOUT…

How To Use Social Media To Turn Customers Into Brand Advocates.

Large businesses may have staff numbers and big advertising budgets in their favour, but small businesses have some advantages that are arguably way more important. They have the ability to engage directly and personally with their customers. The sheer number of customers that big businesses have make personal engagement almost impossible. How many times have you made contact with your phone provider or bank and thought “this is a terrible experience”? If you’re like most people, it’s all the time.

Continue reading How To Use Social Media To Turn Customers Into Brand Advocates.