Conflict resolution during coronavirus…

Conflict happens. Whether you’re in it or witnessing it, conflict is a part of life that, at some point, everyone experiences. Pretending not to see conflict also happens. For example, awkwardly navigating around the shoppers caught up in a queue-jumping debacle when you just wanted to get some milk.

We would agree, it’s best to stay out of some situations. However, when conflict arises between people in your business, it’s necessary to intervene…

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Five reasons why it pays to have difficult conversations with employees…

People deal with stress differently. Some will confront it and try to overcome it immediately; others prefer to step away and avoid it altogether. It’s an instinct created by an acute stress response known as “fight or flight”.
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