When did it become the norm to replace receptionists with crazy robotic menu options?
Have we lost the ability in the 21st Century to provide exceptional customer service?
Has technology created barriers & the excuse to ghost?
Have we all become so consumed by life we’ve lost the courtesy of email & phone etiquette?
Continue reading Has Good Customer Service Disappeared?
Tag: Customer Service
6 Reasons for Investing in Telesales Training…
Is telesales one of your sales strategies?
Telephone marketing can be a really effective technique – but only if it is done well. You may well be considering training your team to be more successful on the telephone but wondering if it will really be worthwhile. Will it really deliver benefits to your bottom line?
Continue reading 6 Reasons for Investing in Telesales Training…