When did it become the norm to replace receptionists with crazy robotic menu options?
Have we lost the ability in the 21st Century to provide exceptional customer service?
Has technology created barriers & the excuse to ghost?
Have we all become so consumed by life we’ve lost the courtesy of email & phone etiquette?
Continue reading Has Good Customer Service Disappeared?
Tag: Call Handling
5 Benefits of Customer Service Training
Is customer service training worthwhile? What are the main benefits of it? Will it be effective?
If you’re a business owner considering customer service training, these are the types of questions you’d be seeking answers for…
Continue reading 5 Benefits of Customer Service Training