The computer lady

The computer lady

Where we want you to swear by your IT not at it!

Tel:

01797363385

Customer Service

On Time

Quality

Value For Money

Overall Satisfaction

(based on 5 reviews)

Overview Key Info


We are a local computer company aiming to take the fear from people who need help with their IT but do not understand the Jargon. We cover both residential and business with the same calm easy to chat to approach. We pride ourselves that we treat every customer with the same care and attention to detail, not everyone needs to know the technical name for a piece of kit, they just want to be able to call someone and say the thingy isn't working and get it fixed. Service is our number one priority, we will go the extra to make sure we have happy customers

We are looking for Businesses who would like to be able to run their office from any location with our hosted solutions. Making your business work seamlessly.

Products & Services Products & Services


Products & Services laptop and desktop maintenance & repairs

Provision and support of all things computer based;

Products & Services remote monitoring support & repair

Offering a remote Monitoring package, We can monitor you desktop and servers on a daily basis allowing us to be proactive, fixing issues before they become a problem, and alerting you to hardware failure before it happens. We also offer remote repair service, We dont always have to come to your office to fix issues, thus saving time and money.

Products & Services support contracts

We offer a standard 12th month contract which consists of the following: 2 hour guaranteed Telephone response 8 hour guaranteed on site Response Unlimited telephone support Unlimited remote support Software and Hardware Purchases (chargeable) No charge for software setup Hardware setup and installation (Chargeable) Prices are tailored to your requirements. Adhoc: As an existing customer we have already built a relationship with you and generally know what your existing hardware/software is. We are always on the end of the phone and happy to help if you have any queries. Please be aware that our contract customers do take priority and if we are not immediately available please leave us a message and we will get back to you.

Products & Services domain, dns & mailbox setup and support

Helping you secure the best Domain Name for your company Purchasing it, Configuring the DNS to make sure all runs smoothly Setting up Hosted systems such as Mailboxes, and sharepoint & other online file systems ongoing maintenance and management of all systems.

Products & Services training & workshops

Email – attaching files, signatures, out of office Full training covering all aspects of Libra Office, Open Office and Microsoft Office Document template set ups Database development and use Hardware use and set up training Bespoke training packages on all types of hardware and software upon request

Products & Services Company Categories


IT Solutions

Reviews Reviews


Review

Customer Service

On Time

Quality

Value For Money

Overall Satisfaction

So, one broken iPad screen and a very slow and cluttered laptop were taken to The Computer Lady for repair. The laptop was decluttered and some unnecessary programs removed etc. Now runs like it did out of the box. The iPad screen proved a little more of a challenge (through no fault of Alison), but after persistence it was perfectly fixed and working as normal. Can’t praise or thank Alison enough on both counts, knows her stuff and keenly priced! Many thanks

9th Jul 2019

Simon Duckworth
Review

Customer Service

On Time

Quality

Value For Money

Overall Satisfaction

I never write reviews!!! Ali is, however, outstanding at what she does and totally deserves one. She has completely organised my entire IT system again for me and given me confidence to continue with this side of my business with her total support. She by far goes the extra mile, is there at any hour and every job is treated with priority. I am so glad I found her!!!

9th Jul 2019

Alison Webbon – The Little Sugarbox
Show all reviews

Current JobsCurrent Jobs


This company is not offering any job at the moment.