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	<title>Supply My Business &#187; Call Handling</title>
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	<description>Where businesses in Kent go to do business.</description>
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		<title>Has Good Customer Service Disappeared?</title>
		<link>https://supplymybusiness.co.uk/blog/has-good-customer-service-disappeared/</link>
		<comments>https://supplymybusiness.co.uk/blog/has-good-customer-service-disappeared/#comments</comments>
		<pubDate>Wed, 28 Nov 2018 15:10:48 +0000</pubDate>
		<dc:creator><![CDATA[Martin White]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Automation]]></category>
		<category><![CDATA[Call Handling]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Email]]></category>

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		<description><![CDATA[When did it become the norm to replace receptionists with crazy robotic menu options? Have we lost the ability in the 21st Century to provide exceptional customer service? Has technology created barriers &#038; the excuse to ghost? Have we all become so consumed by life we&#8217;ve lost the courtesy of email &#038; phone etiquette? Phone &#8230; <a href="https://supplymybusiness.co.uk/blog/has-good-customer-service-disappeared/" class="more-link">Continue reading <span class="screen-reader-text">Has Good Customer Service Disappeared?</span></a>]]></description>
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		<title>5 Benefits of Customer Service Training</title>
		<link>https://supplymybusiness.co.uk/blog/5-benefits-of-customer-service-training/</link>
		<comments>https://supplymybusiness.co.uk/blog/5-benefits-of-customer-service-training/#comments</comments>
		<pubDate>Tue, 02 May 2017 12:40:39 +0000</pubDate>
		<dc:creator><![CDATA[Martin White]]></dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Call Handling]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Customer Service Training]]></category>
		<category><![CDATA[Telemarketing]]></category>

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		<description><![CDATA[Is customer service training worthwhile? What are the main benefits of it? Will it be effective? If you’re a business owner considering customer service training, these are the types of questions you’d be seeking answers for&#8230; Investing in training is a priceless commodity for many reasons and will produce great benefits for your staff and &#8230; <a href="https://supplymybusiness.co.uk/blog/5-benefits-of-customer-service-training/" class="more-link">Continue reading <span class="screen-reader-text">5 Benefits of Customer Service Training</span></a>]]></description>
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